Elevating every expectation of the home buying and selling experience

Brad and Kelli Ritz were just phenomenal to work with! We have worked with several realtors, having bought and sold numerous properties. However we didn’t really know what true service and attention were until we met the Ritz Group. To say they went above and beyond would be to put it mildly. There really aren’t words to describe the level of their dedication, availability, insightfulness, negotiation skills, and knowledge. Being from out of town, Brad would visit properties I was interested in and we would FaceTime from open houses and appointments. With the highly competitive market, their work was likely doubled due not every home having 5-6 offe...

It takes a lot to earn my trust, especially with regard to something as important as a home purchase. Brad and Kelli were able to do so in short order with alacrity and professionalism. When I expressed what I was looking for they immediately identified relevant properties. They also helped me discover things which were important in a property that I had not consciously realized. They spent weeks showing me houses all over Dallas and the suburbs. When we found a property, I felt comfortable letting them negotiate on my behalf and they put together a contract that would protect me as a purchaser. The Ritz group is a premier real estate service that i...

I can’t say enough positive things about The Ritz Group. This was my first time using Brad & Kelli Ritz, but my sister used them previously to buy a home when she moved to Texas and she had nothing but fabulous things to say about them! They did not disappoint. They took the time to explain the Dallas market to me, walk me through different suburbs of Dallas, and set me up with the most helpful financial loan officers. Moving half way across the country from Charleston, SC was a major undertaking and without Brad & Kelli I don’t know where I’d be. When I found a house I liked you can bet they made sure I was the first to see it, and provided me with...

Brad and Kelli went above and beyond to help us find our first home! They exceeded all of our expectations with the home buying experience, especially as first time home buyers. They were always patient with us and never pushed us to make an offer on a home that we didn’t absolutely love (and we saw quite a bit) and always provided us with options when we were considering making an offer. When we finally found a house we could see our family growing and making memories in they helped us create a competitive offer that we were comfortable with which ultimately helped us win in a multiple offer situation! They walked us through every step and provided...

I am a doctor and a small business owner. I know the value of expertise. When I want something done the right way, I hire an expert and rely upon them. My wife and I were lucky enough to know real estate experts that took a personal interest in achieving the most for our family as sellers and as buyers. If you choose to work with Brad and Kelli, I know they will do the same for you.

We would recommend Brad and Keli Ritz to anyone! They take you seriously and care that you get THE home you are looking for rather than selling you a house for a commission and moving on. They guided us every step of the way. They made sure as we moved forward that we were well informed and that we agreed with everything taking place. They are great teammates and great negotiators. They anticipated every move before it happened and were ready to counter professionally. Together, we approached our deal. After looking back at the deal, negotiations, home inspections, repair request list, communication with lenders, and closing, we realized we could no...

Do you want to work with an agent that cares about your family and future investment? Check the house/neighborhood like they're buying for themselves. Yes, that's Brad and Kelli. They're thorough in details and communication, ready to answer any question we have. We were more than happy to work with them and will do it again!

We met Brad and Kelli by chance when looking at a house, and it couldn't have been a bigger blessing. Their knowledge of the market, negotiating skills, sound expertise, and commitment to helping us make a wise investment were beyond our expectations. They also connected us with top-notch contractors to help us make the updates we wanted in our new home. They went above and beyond during every phase of the process, including attending the inspection, and checking in with the contractors they recommended after the sale was complete to make sure work was progressing well. After helping us buy our new home, we knew there was no one better to help us se...

After one visit to Dallas, my husband and I decided to relocate to Texas. Wanting to be close to the Metroplex was the only detail we agreed upon. My husband wanted country living with hunting. I wanted city access with shopping and activities. After listening to our lengthy list of opposing demands, Brad and Kelli took the time to familiarize us with the neighboring towns, amenities and thoroughfares. They shared homes online, drove us around when we came to town, and were always available to answer questions and concerns. Their guidance and exceptional attention to detail made negotiations and a long distance closing, flawless. If not for Brad and...

Kelli and Brad Ritz are simply extraordinary people. When we first met them, we were trying to decide whether to remodel our house or to sell our house and buy another one. They were extraordinarily patient and sincerely wanted us to make the best decision for us. We looked at homes for several weeks before finally deciding to list our home. Our home was marketed so well that we received two offers within two days of it being listed. Brad and Kelli continued to work until they secured another backup offer in case the first backup offer fell through. Who does that? Most realtors would stop working after securing just one offer. Extraordinary! As we s...

This Husband and wife team is most professional realtor team you can find in our area. Knowledgeable, trust Worthy, responsible, really work for you to make sure the deal works in your favor from finding the property to closing. Brad will scan the properties to make sure it fulfill your requirement and fit your profile, and Kelli will make sure the paper works done in a professional manner. I knew a lot of realtors in DFW, but you really very seldom find a realtor that will walk extra miles for you. My Recommendation : If you don’t let them work for you, it will be your loss.

If you are looking for a caring, knowledgeable, attentive real-estate agent then look no more. Brad Ritz and the Ritz group will be there for you during your entire adventure of either buying or selling your home. He took the headache out of the buying process and was more than happy to answer all our questions and show the family as many properties as we wanted to see to help us find the right home for our family. He is very detailed oriented and will not compromise on finding the right home for your family. Even though it took us time to find our perfect home, he aloud us to be patient in our buying and did not pressure us to go with a house that ...

Brad and Kelli are not only amazing with real estate, but they are the kind of people you want in your life. As first time home buyers my fiancé and I were looking for an agent that could help us find the house of our dreams, as well as educate us during the process. Brad & Kelli were our mentors in this process and I truly feel they were as excited as we were when we closed on our house. Since we had only been in Dallas a little over a year when we started looking, we started the process with many areas on our list. They were patient with us and made sure we were never lost during the process. They were always available when we needed to talk on th...

This was our third transaction with Brad and Kelly. From getting the property ready to sell, through the negotiation process and closing they are the best agents we have dealt with period. And their access to quality contractors for repairs is a great added benefit you don’t often see.

Brad and Kelli are great! We highly recommend them after doing two transactions with them (buying a home and selling our home). They are very detail oriented and make everything as easy as possible for us. They have a high standard of service and go above and beyond for all!

Kelli and Brad Ritz are two of the most relatable, sociable and down to earth people I've met. Their tag team dynamic makes your experience with them that much more enjoyable and stress free. We are a young couple who were hunting down our very fist home, and going into this process completely blind was scary and new, but Brad and Kelli walked us through every step, answering every question we had, and kept complete patience with us house after house, never giving up to help us find our perfect home. This real estate group makes buying a home feel like you have your family with you every step of the way. These two are very knowledgeable, eager to ed...

Kelli and Brad Ritz were amazing while helping us move into the perfect home for our changing lives. Brad was a master at navigating the process of buying the one story home for our lifestyle, keeping us informed and engaged in every step along the way. Most importantly, he and Kelli also professionally and promptly handled the sale of our current home in record time. Their honest advice, immediate responsiveness and caring assistance made the process quick and flawless. Brad was available every step of the way, even negotiating the sale-with multiple offers while we were each on vacations in different parts of the world. They found solutions to sit...

I met Brad and Kelli in 2018 when we moved to Plano from Atlanta. Our initial search was rushed and Brad rightly suggested to get some more time and finalize on our choices , he insisted that he want to sell us the right home, not just any home. Back in Dec 2019 in midst of the Christmas week when again I contacted Brad.  He and Kelli spent lot of time in carefully letting us go through the various options in Plano, we were so close to finalize one town home. But, Brad & Kelli keep sharing us lot of options and suggestions until we hit the most beautiful single family home in Plano which we we can afford. We made the deal quickly and Brad guided us ...

My wife and I have bought and sold a number of homes over the years and have worked with a number of realtors along the way. We have never met a better team of realtors than Brad and Kelli. From start to finish they guided us through the process with outstanding communication and professionalism. We were moving from out of state and had very little insight into the various neighborhoods and towns. Brad is extremely knowledgeable and helped us narrow down our search quickly. We really appreciate that Brad took the time to give us a bigger picture of each area where we found a potential home. He provided market analysis and personal insight of resale-...

If you are one of those people who doesn't have enough time for such an important decision of buying home and need a really trusted expert, I would highly recommend you working with Brad. All of us have different tastes, perspectives, needs and reasons to buy house. Brad will understand which option would be the best choice, and within the frame of your requirements he would present best choices to you. One other thing about Brad that I like, he has the confidence of voluntarily sharing his opinions, perspectives and deal transaction experience which I believe the most valuable part of working with Brad. We bought a house with Brad and he was availa...

Brad Ritz went above and beyond for me during my search. It was my first time buying and I needed allot of hand holding. Brad was the absolute best! It was like working with family, which I now consider him! Not only did he go above and beyond during the search process, he continued to support me post close. There were some issues with the previous owners leaving dishes in the washer and fridge he took care of that by reaching out to their realtor. He even helped me with sourcing of painters, etc. There are not enough positive things I could say about Brad Ritz. He is the most trust worthy, genuine, intelligent, patient and fabulous person to help a...

Brad and Kelli were super helpful with my home buying experience. They really know the North Dallas area so were able to recommend neighborhoods that I was not even aware of. They made time to meet with me every day for 2 weeks straight to make sure I found a home I loved. When walking through properties, both of them were able to point out structural and cosmetic changes that I did not always see. One day I thought I found a home, and after Brad listened to me explain why, he responded, "I would never let you buy this place". I really appreciate the honesty and responsiveness. You know they both really care. And they treat you like one of their fam...

As a real estate investor for over 20+ years, I have worked with many agents as a buyer and seller in different states. Brad Ritz has been outstanding in representing me as a buyer. He has been exceptional and professional throughout the entire home purchase and rental process. At every step, he communicates well, keeps me informed, and explains everything thoroughly. He is a great negotiator and listens to his client’s interest. Brad is fair and honest. I trust his judgment and expertise in the local real estate market. I highly recommend Brad, because he is dependable and cares about finding the right home for you!

We have only the highest praise for Brad and Kelli. Brad gave us excellent guidance, unlimited availability, was endlessly patient, and explained the real estate process clearly and thoroughly. He was always well prepared, honest, knowledgeable about each aspect of our transaction, and went well beyond the call of duty to help us with our move. Their hard work and professionalism were present during every step of the process. We wouldn’t hesitate to work with them again and give them our highest recommendation.

Well, we all have stories, but thru a series of events, I crossed paths with Brad on a deal that fell through and when I started my Re-search for another property, I reached out to Brad due to the way he conducted himself through the prior negotiation. I felt he would stand behind me on the next deal and he did, 1,000% and has gone over and beyond a normal realtor and provided a lot of useful advice. Can't go wrong with Brad and Kelli, they were awesome!

I just want to say thank you to Brad and Kelli for reaching out to me, and going thru the journey of finding my new home in the short time frame I had. They went above and beyond every step of the way and made the process smooth for me! Brad’s expertise throughout the process helped me to feel confident in my decision. Kelli’s intuition on what I was looking for was spot on, and they are a dynamic duo for sure! I am truly grateful!

It was great working with Brad. He was professional, kind and caring. He led me step by step through the process of selling my home and I couldn't be more pleased with the results. Brad is very knowledgeable about the real estate market and will help you get the results you are looking for. I highly recommend Brad to all my friends and family looking to buy or sell their home.

After finding the perfect property, Brad with Ritz Group Realty helped turn our idea into a reality. From start to finish, Brad was incredibly helpful. He explained all of the moving parts along the way and advocated for us as clients. I would like to thank Ritz Group Realty for their excellent service and we will be long time clients of theirs in the future.

Brad and Kelli are very helpful, knowledgeable, and they were there whenever we needed the. They treated us like family. Brad is an excellent negotiator and he was very patient with us. Over all our experience of buying our first home in Dallas was amazing.

His excellence and knowledgeable of the area and the quality of homes shown. I also enjoy his organization and his process of attacking house hunting and his personal touch and patient with with me the buyer again, I say thank you for a god sent realtor.

We consider ourselves very fortunate to get associated with Brad and Kelli in our Home buying journey. We moved to Texas beginning of this year and wanted to move to a house. Brad and kelli understood our requirement and did a fabulous job.

It was a great pleasure to work with Brad & Kelli. Ask them anything related to real estate, they are professional, committed to this work and especially caring about client needs.

Absolutely amazing couple, that made a very stressful time enjoyable! I had total confidence in their guidance, advice and helping me find the right home. Very professional, they know the real estate business inside out, get things done and yet you don’t feel pressured. Kelli and Brad go above and beyond and follow up afterwards, you know they really care about their clients and their needs. I would highly recommend and definitely use them again!

Brad and Kelli Ritz far exceeded any gold standard in real estate service. As first-time home buyers, the task of wading into the absurd Dallas housing market with a strict budget and under quarantine seemed insurmountable. The Ritzes not only made it happen, but did so with motivation, compassion, and an understanding of what our family needed. They proposed a litany of options, talked us off of “Real Estate ledges,” physically toured every house via video call, and did so with the utmost affability. It’s difficult to articulate the level of professionalism displayed by the Ritzes during our partnership without sounding hyperbolic. But make no mist...

It was very nice to have Brad as our agent. He has never forced us to get the property (like many agents do) , he left the decision to us and he would guide us in the right way . He is very good at negotiation and he always try to get a good property to his clients. Brad and Kelli together are very helpful for the first time home buyers. They walk you through everything and make sure their clients feel excited always and not tensed. They know local market very well and their website is very productive. They are the best for the first time home buyers.

Oh my. There aren't enough stars to even begin to let you all know how satisfied I was working with Brad Ritz from Ritz Group Realty is. He patiently worked with me to find the house of my dreams; he made the process so easy and communicated with me every step of the way. I also used Brad Ritz to sell my town house which he did in record time, considering I put it on the market on New Years Day! My buyer came from an open house that Brad arranged. I highly recommend Brad and his wife, Kelli, both outstanding Real Estate Professionals and all round great individuals.

Brad and Kelli were an absolute pleasure to work with! My husband and I set a goal to find a home within three months, and from the moment we started working with them, they instilled confidence that they were up for the challenge. Remarkably, we found our dream home within just a week of partnering with them! They expertly guided us through the entire process, including managing our offer strategy. Despite the house receiving six other offers, we ultimately secured it, and we believe one of the key factors in our success was Brad and Kelli's wealth of experience. Brad and Kelli make an incredible team—always responsive, communicative, and truly ded...

My experience with Brad and Kellie Ritz during the process of purchasing our new home in Plano was nothing short of outstanding. From the very beginning, they took the time to understand our needs, preferences, and budget. Their knowledge of the local real estate market was impressive, and they guided us through every step of the buying process with patience and professionalism. Brad and Kellie made sure we were well-informed, answering all our questions promptly and thoroughly. They provided excellent advice when it came to negotiating, and their attention to detail ensured that everything went smoothly. They made the whole process as stress-free a...

Brad & Kelli were amazing to work with. We relocated from Iowa to Texas and it was a very quick turnaround. They found us a house, walked us through the process from afar, and are still helping us as we get settled. Whether it be their calmness or simply helping us navigate the new city. Will 100% use them again should we move.

Wonderful agent. He is very responsive and accommodating. He helped us find a solid house when there weren't many listings. He is diligent in both listening to what we want as buyers, and vigilant when it comes to investigating prospective properties for any possible issues that may arise. Provides many resources (handymen, inspectors, etc). Would recommend to family and friends.