Testimonials

What Our Clients Say About Us.

Chris L.

My wife and I have bought and sold a number of homes over the years and have worked with a number of realtors along the way. We have never met a better team of realtors than Brad and Kelli. From start to finish they guided us through the process with outstanding communication and professionalism. We were moving from out of state and had very little insight into the various neighborhoods and towns. Brad is extremely knowledgeable and helped us narrow down our search quickly. We really appreciate that Brad took the time to give us a bigger picture of each area where we found a potential home. He provided market analysis and personal insight of resale-ability and value. We really appreciate Brad’s background in business lending itself to the real-estate world. It helped us feel like we were not only buying a home we love but a home that has good value in the long run. Brad and Kelli went ab…

My wife and I have bought and sold a number of homes over the years and have worked with a number of realtors along the way. We have never met a better team of realtors than Brad and Kelli. From start to finish they guided us through the process with outstanding communication and professionalism. We were moving from out of state and had very little insight into the various neighborhoods and towns. Brad is extremely knowledgeable and helped us narrow down our search quickly. We really appreciate that Brad took the time to give us a bigger picture of each area where we found a potential home. He provided market analysis and personal insight of resale-ability and value. We really appreciate Brad’s background in business lending itself to the real-estate world. It helped us feel like we were not only buying a home we love but a home that has good value in the long run. Brad and Kelli went above and beyond over and over again, often staying up late with us to discuss neighborhood comps on houses we thought we might like to buy, or just to listen to our thoughts and concerns. For the first time ever we actually had realtors who looked at all the available homes and made recommendations and setup showings. We saw a number of potential homes that we liked that we would have never considered if it wasn’t for Brad and Kelli. They never once made us feel like we needed to hurry up the process. They truly made us feel like they were part of our home buying journey. Hands down if it wasn’t for Brad we would not have gotten our dream home. His negotiation skills and ability to communicate all aspects of a deal got us the house. As we write this review we were looking back at the home buying experience as a whole and realized how easy Brad and Kelli made everything. If anything needed to get taken care of on any front Brad was already on top of it and making phone calls or sending emails. This extended far beyond just the buying of the home. Brad has an excellent network of professionals that helped make every single aspect easy. From the loan, to getting the house painted, to the inspection process. We have never ever had such a smooth real-estate transaction. Even after the purchase of the home Brad has continued to support us with small house related issues as we noticed them. Every single thing was taken care of in a timely manner from start to finish and without any headache on our part. We would ABSOLUTELY recommend Brad and Kelli to everyone we know. They are an amazing team to work with. If the term “white glove service” can be applied to a real-estate transaction that is exactly what you’ll get from them. Every single bump along the way will be handled quickly and efficiently. We have two young girls and they even brought really nice gifts for them as well to the closing! Thanks again for the amazing level of service!

Lindsey S.

We met Brad and Kelli by chance when looking at a house, and it couldn't have been a bigger blessing. Their knowledge of the market, negotiating skills, sound expertise, and commitment to helping us make a wise investment were beyond our expectations. They also connected us with top-notch contractors to help us make the updates we wanted in our new home. They went above and beyond during every phase of the process, including attending the inspection, and checking in with the contractors they recommended after the sale was complete to make sure work was progressing well. After helping us buy our new home, we knew there was no one better to help us sell our current home. Brad and Kelli helped guide us through an unprecedented time because of Covid-19. We had concerns about the market, but they continued to work their magic. We leaned on their expertise to ensure we made the right updates, …

We met Brad and Kelli by chance when looking at a house, and it couldn't have been a bigger blessing. Their knowledge of the market, negotiating skills, sound expertise, and commitment to helping us make a wise investment were beyond our expectations. They also connected us with top-notch contractors to help us make the updates we wanted in our new home. They went above and beyond during every phase of the process, including attending the inspection, and checking in with the contractors they recommended after the sale was complete to make sure work was progressing well. After helping us buy our new home, we knew there was no one better to help us sell our current home. Brad and Kelli helped guide us through an unprecedented time because of Covid-19. We had concerns about the market, but they continued to work their magic. We leaned on their expertise to ensure we made the right updates, and it certainly paid off. We received multiple offers above our asking price within 48 hours of going to market! They are always professional, a joy to be around and were completely dedicated to making sure we were happy. They took our calls and responded to our texts promptly, and at all hours of the day. We've talked about them to our old and new neighbors, and people always seem to be impressed by the quality and level of service we received, which goes to show what a dynamic duo they are. We highly recommend Brad and Kelli. They're the best in the business!

Keith P.

Kelli and Brad Ritz are simply extraordinary people. When we first met them, we were trying to decide whether to remodel our house or to sell our house and buy another one. They were extraordinarily patient and sincerely wanted us to make the best decision for us. We looked at homes for several weeks before finally deciding to list our home. Our home was marketed so well that we received two offers within two days of it being listed. Brad and Kelli continued to work until they secured another backup offer in case the first backup offer fell through. Who does that? Most realtors would stop working after securing just one offer. Extraordinary! As we searched for homes, Kelli and Brad worked diligently to find homes that met the things on our wish list. When we made an offer, Brad secured a deal at a better price than I believed we could get. Then, when we negotiated the inspection items, a…

Kelli and Brad Ritz are simply extraordinary people. When we first met them, we were trying to decide whether to remodel our house or to sell our house and buy another one. They were extraordinarily patient and sincerely wanted us to make the best decision for us. We looked at homes for several weeks before finally deciding to list our home. Our home was marketed so well that we received two offers within two days of it being listed. Brad and Kelli continued to work until they secured another backup offer in case the first backup offer fell through. Who does that? Most realtors would stop working after securing just one offer. Extraordinary! As we searched for homes, Kelli and Brad worked diligently to find homes that met the things on our wish list. When we made an offer, Brad secured a deal at a better price than I believed we could get. Then, when we negotiated the inspection items, again he worked to get an agreement that we were happy with, not merely that we could live with. Extraordinary! After we closed, were they done? No, they kept working with us to make sure our minor remodeling and move went well. Extraordinary! After we moved in, they checked in on us to make sure we were enjoying our new home. Extraordinary! Kelli and Brad were extraordinarily relentless in the pursuit of getting the best price for our old home and making sure our new home was perfect for us.

Dena C.

If you are looking for a caring, knowledgeable, attentive real-estate agent then look no more. Brad Ritz and the Ritz group will be there for you during your entire adventure of either buying or selling your home. He took the headache out of the buying process and was more than happy to answer all our questions and show the family as many properties as we wanted to see to help us find the right home for our family. He is very detailed oriented and will not compromise on finding the right home for your family. Even though it took us time to find our perfect home, he aloud us to be patient in our buying and did not pressure us to go with a house that wasn't exactly as we wanted. We saw many. Once we found our home, the inspection, closing, etc. could not have gone any better. Brad has surrounded himself with a great team who are all excellent at their respective specialties in home buying …

If you are looking for a caring, knowledgeable, attentive real-estate agent then look no more. Brad Ritz and the Ritz group will be there for you during your entire adventure of either buying or selling your home. He took the headache out of the buying process and was more than happy to answer all our questions and show the family as many properties as we wanted to see to help us find the right home for our family. He is very detailed oriented and will not compromise on finding the right home for your family. Even though it took us time to find our perfect home, he aloud us to be patient in our buying and did not pressure us to go with a house that wasn't exactly as we wanted. We saw many. Once we found our home, the inspection, closing, etc. could not have gone any better. Brad has surrounded himself with a great team who are all excellent at their respective specialties in home buying and selling. I recommend Brad and the Ritz group in you are looking to buy or sell your home. Don't compromise on a real estate agent. Stick with someone who really knows and who will be around even after closing.

Racya D.

Brad and Kelli are not only amazing with real estate, but they are the kind of people you want in your life. As first time home buyers my fiancé and I were looking for an agent that could help us find the house of our dreams, as well as educate us during the process. Brad & Kelli were our mentors in this process and I truly feel they were as excited as we were when we closed on our house. Since we had only been in Dallas a little over a year when we started looking, we started the process with many areas on our list. They were patient with us and made sure we were never lost during the process. They were always available when we needed to talk on the phone or to go look at houses. Speaking with friends and family about their agents and comparing them to my experience with Brad & Kelli makes me so thankful we found them. They are great at what they do because they are passionate, talented…

Brad and Kelli are not only amazing with real estate, but they are the kind of people you want in your life. As first time home buyers my fiancé and I were looking for an agent that could help us find the house of our dreams, as well as educate us during the process. Brad & Kelli were our mentors in this process and I truly feel they were as excited as we were when we closed on our house. Since we had only been in Dallas a little over a year when we started looking, we started the process with many areas on our list. They were patient with us and made sure we were never lost during the process. They were always available when we needed to talk on the phone or to go look at houses. Speaking with friends and family about their agents and comparing them to my experience with Brad & Kelli makes me so thankful we found them. They are great at what they do because they are passionate, talented, and are always doing the little things that make the experience enjoyable. I highly recommend them but if you are still having doubts, grab 30 minutes with them and you will understand why they are so great.

Brittany E.

Kelli and Brad Ritz are two of the most relatable, sociable and down to earth people I've met. Their tag team dynamic makes your experience with them that much more enjoyable and stress free. We are a young couple who were hunting down our very fist home, and going into this process completely blind was scary and new, but Brad and Kelli walked us through every step, answering every question we had, and kept complete patience with us house after house, never giving up to help us find our perfect home. This real estate group makes buying a home feel like you have your family with you every step of the way. These two are very knowledgeable, eager to educate you if you don't understand something, and don't beat around the bush when it comes to a house that isn't best fitted for you. We couldn't be happier to have had the opportunity to work with the Ritz group in finding our home,  and we kn…

Kelli and Brad Ritz are two of the most relatable, sociable and down to earth people I've met. Their tag team dynamic makes your experience with them that much more enjoyable and stress free. We are a young couple who were hunting down our very fist home, and going into this process completely blind was scary and new, but Brad and Kelli walked us through every step, answering every question we had, and kept complete patience with us house after house, never giving up to help us find our perfect home. This real estate group makes buying a home feel like you have your family with you every step of the way. These two are very knowledgeable, eager to educate you if you don't understand something, and don't beat around the bush when it comes to a house that isn't best fitted for you. We couldn't be happier to have had the opportunity to work with the Ritz group in finding our home,  and we know we have found our agents for life!

Seller

Kelli and Brad Ritz were amazing while helping us move into the perfect home for our changing lives. Brad was a master at navigating the process of buying the one story home for our lifestyle, keeping us informed and engaged in every step along the way. Most importantly, he and Kelli also professionally and promptly handled the sale of our current home in record time. Their honest advice, immediate responsiveness and caring assistance made the process quick and flawless. Brad was available every step of the way, even negotiating the sale-with multiple offers while we were each on vacations in different parts of the world. They found solutions to situations we did not know we had and recommended awesome service professionals that we will continue to use going forward. We highly recommend the Ritz Group based on their integrity and incredible level of service.

Avik B.

I met Brad and Kelli in 2018 when we moved to Plano from Atlanta. Our initial search was rushed and Brad rightly suggested to get some more time and finalize on our choices , he insisted that he want to sell us the right home, not just any home. Back in Dec 2019 in midst of the Christmas week when again I contacted Brad.  He and Kelli spent lot of time in carefully letting us go through the various options in Plano, we were so close to finalize one town home. But, Brad & Kelli keep sharing us lot of options and suggestions until we hit the most beautiful single family home in Plano which we we can afford. We made the deal quickly and Brad guided us through the entire process. Its a pleasure to work with Brad and Kelli the friendliest realtors you will ever see. I am proud of my home and my family is so thankful to Brad and Kelly.

Gen C.

If you are one of those people who doesn't have enough time for such an important decision of buying home and need a really trusted expert, I would highly recommend you working with Brad. All of us have different tastes, perspectives, needs and reasons to buy house. Brad will understand which option would be the best choice, and within the frame of your requirements he would present best choices to you. One other thing about Brad that I like, he has the confidence of voluntarily sharing his opinions, perspectives and deal transaction experience which I believe the most valuable part of working with Brad. We bought a house with Brad and he was available all the time we need him even during the complex mortgage transaction.

Alison

Brad Ritz went above and beyond for me during my search. It was my first time buying and I needed allot of hand holding. Brad was the absolute best! It was like working with family, which I now consider him! Not only did he go above and beyond during the search process, he continued to support me post close. There were some issues with the previous owners leaving dishes in the washer and fridge he took care of that by reaching out to their realtor. He even helped me with sourcing of painters, etc. There are not enough positive things I could say about Brad Ritz. He is the most trust worthy, genuine, intelligent, patient and fabulous person to help anyone find their preferred real estate (from a condo to a mansion)!

Neve K.

Brad and Kelli were super helpful with my home buying experience. They really know the North Dallas area so were able to recommend neighborhoods that I was not even aware of. They made time to meet with me every day for 2 weeks straight to make sure I found a home I loved. When walking through properties, both of them were able to point out structural and cosmetic changes that I did not always see. One day I thought I found a home, and after Brad listened to me explain why, he responded, "I would never let you buy this place". I really appreciate the honesty and responsiveness. You know they both really care. And they treat you like one of their family!

Choy

As a real estate investor for over 20+ years, I have worked with many agents as a buyer and seller in different states. Brad Ritz has been outstanding in representing me as a buyer. He has been exceptional and professional throughout the entire home purchase and rental process. At every step, he communicates well, keeps me informed, and explains everything thoroughly. He is a great negotiator and listens to his client’s interest. Brad is fair and honest. I trust his judgment and expertise in the local real estate market. I highly recommend Brad, because he is dependable and cares about finding the right home for you!

Seller

We have only the highest praise for Brad and Kelli. Brad gave us excellent guidance, unlimited availability, was endlessly patient, and explained the real estate process clearly and thoroughly. He was always well prepared, honest, knowledgeable about each aspect of our transaction, and went well beyond the call of duty to help us with our move. Their hard work and professionalism were present during every step of the process. We wouldn’t hesitate to work with them again and give them our highest recommendation.

John W.

Well, we all have stories, but thru a series of events, I crossed paths with Brad on a deal that fell through and when I started my Re-search for another property, I reached out to Brad due to the way he conducted himself through the prior negotiation. I felt he would stand behind me on the next deal and he did, 1,000% and has gone over and beyond a normal realtor and provided a lot of useful advice. Can't go wrong with Brad and Kelli, they were awesome!

Lara M.

Absolutely amazing couple, that made a very stressful time enjoyable! I had total confidence in their guidance, advice and helping me find the right home. Very professional, they know the real estate business inside out, get things done and yet you don’t feel pressured. Kelli and Brad go above and beyond and follow up afterwards, you know they really care about their clients and their needs. I would highly recommend and definitely use them again!

Bettina R.

I just want to say thank you to Brad and Kelli for reaching out to me, and going thru the journey of finding my new home in the short time frame I had. They went above and beyond every step of the way and made the process smooth for me! Brad’s expertise throughout the process helped me to feel confident in my decision. Kelli’s intuition on what I was looking for was spot on, and they are a dynamic duo for sure! I am truly grateful!

Seller

It was great working with Brad. He was professional, kind and caring. He led me step by step through the process of selling my home and I couldn't be more pleased with the results. Brad is very knowledgeable about the real estate market and will help you get the results you are looking for. I highly recommend Brad to all my friends and family looking to buy or sell their home.

Jason

After finding the perfect property, Brad with Ritz Group Realty helped turn our idea into a reality. From start to finish, Brad was incredibly helpful. He explained all of the moving parts along the way and advocated for us as clients. I would like to thank Ritz Group Realty for their excellent service and we will be long time clients of theirs in the future.

Joseph Z.

Brad and Kelli are very helpful, knowledgeable, and they were there whenever we needed the. They treated us like family. Brad is an excellent negotiator and he was very patient with us. Over all our experience of buying our first home in Dallas was amazing.

Lewis

His excellence and knowledgeable of the area and the quality of homes shown. I also enjoy his organization and his process of attacking house hunting and his personal touch and patient with with me the buyer again, I say thank you for a god sent realtor.

Who You Work With Matters

Our focus is to provide the best service in the industry. We listen carefully to understand our clients' real estate goals and work tirelessly to create solutions that are consistent with their needs.